Texas Digital Accuview

Description, Setup, and Troubleshooting Overview of the Texas Digital Accuview OCB

Accuview Ports

Accuview Autoswitch: Front indicator lights (left to right): PWR OCB TX RX POS ON TX RX PC ON TX RX MODEM ON TX RX Ports on rear (left to right): MODEM (DB9) PC (DB9) Connects to Backoffice computer POS (DB25) Connects to register OCB (RJ12) Connects to DATA IN port on OCS PCD (RJ12) PWR IN 12VDC (12v input)	Accuview Autoswitch (Front) Accuview Autoswicth (Rear)
Accuview OCS: Ports on rear (left to right): PEDESTAL FAN NETWORK IN (RJ45) DATA IN (RJ12) Connects to OCB port on the autoswitch 120VAC (AC in)	Accuview OCS (Front) Accuview OCS (Rear)

Wiring Configurations

Accuview Cabling

General Wiring Diagram

Below is a typical Accuview wiring diagram. The autoswitch is the hub for the entire setup. The POS Terminal connects to the DB25 POS connector, the OCB (Order Confirmation Board) connects to the RJ12 port labled OCB, and the Manager Work Station connects to the DB9 PC port.

IBM Register (RJ45) to POS port on Accuview Autoswitch (DB25) Note: See below for preferred method	RJ45 to DB9 'IBM Green Cable' 1 Pair Accuview Handshakes (DB 9 and DB 25) CAT5 Cabling

IBM Register (RJ45) to POS port on Accuview Autoswitch (DB25) Note: This is the preferred connection method	CAT5 Cabling RJ45 to DB25 IBM Accuview handshake

Register (DB9) to POS port on Accuview Autoswitch (DB25)	1 Pair of Accuview Handshakes (DB9 and DB25) CAT5 Cabling

Manager Work Station (DB9) to PC port on Accuview Autoswitch (DB9)	RJ45 to DB9 Female Multifunction handshake RJ45 to DB9 Male Multifunction handshake CAT5 Cable

Accuview Handshakes and cables

Female Multifunction (DB9F to RJ45F)	Male Multifunction (DB9M to RJ45F)
Accuview Handhsake (DB25M to RJ45F)	IBM Accuview Handshake (DB25M to RJ45F)
IBM "Green Cable" (DB9M to RJ45M)	Accuview Handshake (DB9F to RJ45F)

Accuview Configuration

Setup

1. Connect the register to the Accuview autoswitch as described in the section of this manual titled Accuview Cabling.
2. Connect the Backoffice computer to the Accuview autoswitch as described in the section of this artcle titled Wiring Configurations.
3. Open the TSWand application.
   1. Open The Initfile Setup and locate the line controlling the port to which the Accuview autoswitch is connected. Enter the Device ID of 14 into this field.
   2. Locate line 6: Score board associated with register. For each register field enter the number of the register to which the Accuview autoswitch is connected.
4. Go into a command prompt, open the ssci.mdb database, open tblScoreboard, and be sure that the last column is set to 14
5. Close the database

Backoffice Configuration

Connecting to the OCS

1. Select Communications from the Tools menu.
2. For communication with Backoffice computer, select the COM port to which the Accuview autoswitch is attached.
3. Indicate the speed at which communication is to take place. Communication with the display - whether directly or through a modem – which normally takes place at 9600 baud.
4. To connect, select OK then select the Display button.

Setting the Time

1. Make sure that the date and time are correct on the Backoffice computer
2. Start the AccuVIEW software
3. Select Date & Time from the Display menu. The software will automatically retrieve the date and time from the PC.
4. If necessary, change the date. The date is made up of four elements: day, month, date, and year. To change an element, click on it and use the spin control or arrow keys to move forward or backward.

Adding an Image

1. Select Setup from the Display menu.
2. Double-click the name of the display you want to use.
3. Select the Images tab.
4. Click the Add button. A file selection window will appear.
   1. Double-click the name of the image file you want to select.
   2. To select multiple images, hold the CTRL key while single-clicking,
   3. When finished selecting, click the Open button.
5. Click Upload to save the file list and upload it to the display.

Removing an Image

1. Select Setup from the Display menu.
2. Double-click the name of the display you want to use.
3. Select the Images tab.
4. Select the image(s) you want to remove from the display. Hold the CTRL key while selecting multiple images.
5. Click the Delete button.
   1. If the image was in use, you will need to refresh the schedule saved in the display.
6. Select the Schedules or Side Schedules tab, as appropriate.
7. Click the Upload button.

Accuview Troubleshooting

Accuview Troubleshooting Procedures:

Accuview Comm

1. Make sure the proper program is install on the system
2. Software is configured properly
3. Serial cable between Backoffice computer and Accuview autoswitch is connected as described in the Cabling section.
4. Check that the COM port to which the serial cable is connected is enabled in the BIOS.
5. Power-cycle Accuview autoswitch
6. Replace cable between Backoffice computer and Accuview autoswitch
7. Restart Backoffice computer

Accuview Power

1. Confirm that the circuit-breaker for that outside circuit has not tripped.
2. Power-off outside display by unplugging it from the post
   1. Test outside power-supply with some other electrical device.
3. Some power-supplies are hard-wired, this is easily found out by confirming if there is no 120VAC sticker.

Accuview Cabling

1. Verify that the cables and all the adapters and handshakes in the cable assemblies are seated securely.

Accuview Config

1. Check the settings in TSWand as described in the Accuview Configuration section of this manual. Make sure that these settings are as they should be.
2. On the Backoffice computer, start the AccuVIEW software
3. Click on the Communications button.
   1. Change COM port from NULL to COM1
4. Exit the Communications screen by clicking on the OK button
5. Click on Display Properties button.
   1. Select and Modify the display
6. If unable to connect, use procedure: Accuview Communication.
7. If able to connect, confirm that microcode version on main tab is 4.2
8. Confirm that command set is "Native command set" (Accuview I) or "64 Wand" (Accuview II)
   1. Go to Utilities tab
   2. Select "Send Command" button
   3. If it wasn't on native command set, send command "dp00" (Accuview I) or "sm64" (Accuview II). If software freezes, endtask it and restart the AccuVIEW software.
   4. Power-cycle the Accuview OCS
9. In the AccuVIEW software, return to Send Command screen.
   1. Go to Utilities tab.
   2. Select Send Command button
   3. Send command: "dox" (dee, oh, small-ex) (Accuview I only)
10. Exit back to main screen and use the exit button to close the program
11. If modem was disconnected in step 1, reconnect it.
12. Power cycle the OCS.