Remote Administrator Viewer 3.0

Using the Radmin Viewer to view and control remote systems

• How to use Radmin
• Using Radmin Viewer
• The main Radmin Viewer window
• Connecting to a Remote Computer
• File Transfer interface
• Scaling the remote screen window
• Using window menu
• Using Radmin Viewer toolbar
• Importing a Radmin Viewer phonebook
• Using 'Connect through' option
• Sharing the clipboard

How to use Radmin

The Radmin system includes two applications:

• Radmin Server installed on a remote computer.
• Radmin Viewer on the local computer that can connect to the Radmin Server

To get started make sure Radmin Server is running on the remote computer. Then run Radmin Viewer on the local computer and connect to the remote computer.

Glossary

• Remote Computer - computer that is being controlled / connected to.

• Local Computer - the computer used to connect to the remote computer.

• Radmin Server - part of Radmin that is installed on the remote computer and waits for a connection. When the user connects to it, Radmin Server will apply user activity to the remote computer and transfer responses (for example, desktop images in case of "Full Control" or "View Only" connection modes) back to the local computer.

• Radmin Viewer - part of Radmin that is installed on the local computer and is used to connect to the Radmin Server on the remote computer. Radmin Viewer allows the user to control the remote computer via different connection modes.

• Connection mode - the means of working with the remote computer. Radmin supports the following connection modes: Full Control, View Only, Telnet, File Transfer, Shutdown, Text Chat, Voice Chat, Send Message.

Using Radmin Viewer

Radmin Viewer is a program that connects to a remote computer that has Radmin Server installed. Radmin Viewer allows the user to initiate connection with remote computer using different connection modes.

Radmin Viewer lets you store and organize the addresses of remote computers in a phonebook.

The main Radmin Viewer window

Main window overview

The main Radmin Viewer window lets you initiate new connections to remote computers, and stores phonebook records for those computers that you connect to on a frequent basis. It includes two main components:

Radmin Viewer window

• Phonebook on the right

  Each phonebook entry includes a description of the remote computer with its own label and settings. Double-clicking on the phonebook entry will launch a connection to the remote computer using the current connection mode.

• Folders to the left

  You can group phonebook records into 'folders', similar to the way Explorer groups files. When you select a folder on the left, its contents, complete with all of its sub-foolders, appear on the right.

  This symbol lets you see the parent folder contents when you are viewing the contents of a sub-folder.

Connection-specific menu

This menu appears when you right-click on a phonebook record. It includes the following items:

Connection menu

• Full Control, View Only, Telnet, File Transfer, Shutdown, Chat, Voice Chat, Send Message

  Connects using the corresponding connection mode.

• License Code Transfer

  Transfers the license key to the remote computer.

• Delete

  Deletes a phonebook record.

• Rename

  Renames a phonebook record.

• Create Shortcut on Desktop

  Creates a shortcut on the desktop.

  Each desktop shortcut contains information on the phonebook from which it was created, which means you can create multiple shortcuts from multiple phonebooks.

• Properties

  Enables the user to view and change phonebook record properties.

Connecting to a Remote Computer

To connect to a remote computer: Make sure Radmin Server is installed and running on the remote computer. Get the remote computer's IP address or DNS name. Start Radmin Viewer on your local computer. Click the 'Connect to' toolbar button, enter the remote computer's IP address, select the 'Full Control' connection mode and click the OK button. Enter the login ID and password according to the target Radmin Server security settings. The remote computer’s desktop will appear inside a window on your computer.

After connecting, you can work with the remote computer as if you are sitting in front of it.

File Transfer interface

The File Transfer window interface is mirrored in two panes. The left pane shows the local computer's files and the right pane shows the remote computer's files. You can navigate freely inside either pane to find files and folders:

'File transfer' window

Using the toolbar

• 'Current path'

  This dropdown box has two functions: it contains paths for the last 12 directories visited and lets you display any of these directories by clicking on its path. Second, you can enter any valid path and when you press the key the contents at that location will display.

• 'Up'

  Shows the content of any parent folder.

• 'Copy'

  Copies selected files and/or folders from one pane to another.

• 'Delete'

  Deletes selected files and folders.

  Since this button can delete important files on both local and remote computers, it should be used with maximum caution. Files deleted by Radmin Viewer cannot be recovered from the system 'recycle bin'.

• 'Create Directory'

  Creates a new directory.

• 'Icons View Mode'

  Allows the user to select any of four different icons view modes:

  • Large icons

    All files and folders appear as large (32 x 32 pixils) icons with their names as labels.

  • Small icons

    All files and folders appear as small (16 x 16 pixils) icons with their names as labels.

  • List

    All files and folders appear as small (16 x 16 pixils) icons with their names as labels, organized vertically.

  • Detailes

    All files and folders appear as small (16 x 16 pixils) icons with detailed information such as size, modification date and attributes.

Using drag-and-drop

You can copy files and folders to and from the remote computer by dragging and dropping them from one pane to another.

Selecting files and folders

Using the File Transfer interface you can select multiple files and/or folders for copy and delete operations as you do with Explorer:

• Select any file or folder by clicking on it.

• Clicking on a file or folder while holding down the key will add it to or exclude it from the current selection.

• Clicking on a file or folder while holding down the key will select all files and folders between it and last item you selected.

• Holding the left mouse button and dragging a selection rectangle will select the group of files and/or folders within the rectangle.

Scaling the remote screen window

View modes

When Radmin Viewer is connected in Full Control or View Only mode, it can display the remote computer desktop using different modes:

1. Normal View

   The remote desktop will appear in a resizeable window at a 1:1 aspect ratio.

2. Stretch View
   

   In this mode the remote desktop will appear in a resizeable window. If you resize the window, the display will zoom in or out so it continues to fit in it.

3. Full screen View
   

   In this mode the remote desktop will use the full screen.

   If the remote desktop has a higher resolution than the local desktop does, you can move your mouse pointer near screen's sides to scroll the remote desktop.

4. Full screen stretch View
   

   In this mode the remote desktop will use the full screen and the display will zoom in or out so it continues to fit in it.

Switching view modes when connected

When connected in Full Control or View Only mode you can switch the current view mode in two ways:

1. Using the window menu

   To switch the view mode using a window menu: Access the window menu. Select 'Normal View', 'Full screen View' or 'Stretch View' from the menu.

2. Using a hotkey

   To switch the view mode using hotkeys: Access Radmin Viewer Options and configure a "Toggles Full Screen View" hotkey. By default, this is set to the F12 key. Press configured hotkey repeatedly to cycle through different view modes.

Using window menu

If the 'Full Control' / 'View Only' connection is in Normal or Stretch display mode, you can open the window menu by right-clicking on the window’s caption. Another way to access this menu is by assigning and using a hotkey.

The window menu has following menu items (some are disabled in "View only" mode):

Remote Screen window menu

• Launch

  Lets you launch additional connections in different connection modes to the same remote computer.

  When you are using the 'Launch' command, there is no need to enter your login information again for each connection.

• Normal/Stretch/Full Screen/Stretch to Full Screen view

  Lets you choose a Remote Screen window view mode.

• Send Ctrl-Alt-Del

  Lets you send the Ctrl-Alt-Del key combination to the remote computer.

  On Windows Vista the Ctrl-Alt-Del key combination may not be available due to system security settings. You can change security settings located in the 'Group Policy Editor' -> 'Computer Configuration' -> 'Administrative Templates' -> 'Windows Components' -> 'Windows Logon Options' -> 'Disable or enable software Secure Attention Sequence'. Settings must be set to one of the following: 'Not Configured', 'Disabled', 'Enabled' with a value 'Easy Of Access' or 'Enabled' with a value 'Services & Easy Of Access'.

• Send Key

  Lets you send Windows and Radmin shortcuts.

  You can use the 'Full keyboard control' feature to send Windows shortcuts directly.

• Get Clipboard

  Copy the remote computer's clipboard into the local computer clipboard.

• Set Clipboard

  Copy the local computer's clipboard into the remote computer's clipboard.

• Select Remote Monitor

  Lets you view specified monitor or entire remote computer desktop.

• Options...

  Lets you access Connection Options.

• About...

  Displays information about the application.

Using Radmin Viewer toolbar

The toolbar includes the following commands:

	– Lets you connect instantly to another computer.
	– Adds a new connection to the list.
	– Deletes the selected connection or folder.
	– No connection or folder is selected.
	– Lets you edit the properties of the selected connection.
	– No connection is selected.
	– Sets the connection mode to " Full Control".
	– Sets the connection mode to " View Only".
	– Sets the connection mode to " Telnet".
	– Sets the connection mode to " File Transfer".
	– Sets the connection mode to " Shutdown".
	– Sets the connection mode to " Text Chat".
	– Sets the connection mode to " Voice Chat".
	– Sets the connection mode to " Send Message".
	– Sets the icon view mode - Large Icons, Small Icons, List or Details.
	– Toggles the Folders tree on and off.
	– Scans for active Radmin Servers in the phonebook's current folder.

Importing a Radmin Viewer phonebook

The 'Import Phonebook' command will add all records from the specified phonebook file to the current phonebook. Records with the same name will be duplicated.

To import a phonebook: Use the "Tools"->"Import phonebook" phonebook menu command and select the file to import in the standard window. This should be a file with an .rpb extension created by Radmin Viewer. Click the 'Open' button.

Using 'Connect through' option

The 'connect through' option lets you connect to a remote computer through an intermediate computer if there is no direct TCP/IP connection with the remote computer, and the intermediate computer does have a direct TCP/IP connection to both remote and local computers. Radmin Server should be running on the intermediate computer for this to work.

To use "connect through": Radmin Server should be running on the intermediate computer. Start Radmin Viewer on your local computer. Use the 'Add Record' command. Enter the IP address or DNS name of remote computer you want to connect to. It can be virtual a IP address or a local DNS name as long as intermediate computer can correctly resolve the identity of the required computer from it. Check the 'connect through host' checkbox. Select the intermediate computer you want to use from the list below. This list is populated from phonebook records. Click the Ok button to add a new record to your phonebook. Double click on this new record to make the connection. If the intermediate server requires authorization, you may be asked for an additional login ID and password.

Sharing the clipboard

When connected in Full Control mode, you can exchange text clipboard information between the remote and local computers using the 'Get Clipboard' and 'Set Clipboard' functions of the window menu.

To transfer clipboard information from a local computer to a remote computer: Connect to the remote computer using the "Full Control" connection mode. Access a window menu. Select the 'Set Clipboard' menu item. Text information from the local clipboard will be sent to the remote clipboard.

To transfer clipboard information from remote computer to local computer: Connect to the remote computer using the "Full Control" connection mode. Access a window menu. Select the 'Get Clipboard' menu item. Text information from the remote clipboard will be sent to the local clipboard.